Whenever this problem occurs, it is typically due to two main causes – There’s either a scheduled maintenance period or there’s some kind of unexpected outage issue (a DDoS attack or an unexpected problem with the servers in your area). Keep in mind that it’s also possible that a temporary problem with the Xbox Live servers is responsible for your console’s inability to play backward compatible games. Method 1: Checking the status of Xbox Live Serversīefore we advance further to other repair strategies, it’s important to start this troubleshooting guide by making sure that the issue is not beyond your control. In this case, you should be able to resolve the issue by resetting every system component via a soft reset procedure.
UNINSTALL CONNECT360 SOFTWARE
Xbox profile is stuck in a limbo state – Another cause that will cause this behavior is an Xbox profile that is stuck in the middle of the signing process.In this case, you should be able to fix the issue by deleting the folder using the classic Xbox 360 interface. Corrupted Local 360 Storage folder – If you previously had an unexpected console interruption when playing a backward-compatible game, some files located in the Local360 folder may have become corrupted.if this scenario is applicable, you should be able to fix the problem by performing a power-cycling procedure to remove temp data and drain the power capacitors of your console. Glitched Temp data – Another potential cause that might be responsible for this issue is some kind of corrupted data that is currently being stored in the temp folder of your Xbox One Console.In this case, the only viable fix is to wait for the issue to be fixed by Microsoft’s engineers. Scheduled maintenances and DDoS attacks on the Xbox servers in your area might make it impossible for your console to validate ownership. Xbox Live Core Service issue – As it turns out, the inability to play backward-compatible games can also be caused by a server issue that is beyond the end-user control.